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FAQ

What Treatment Style would be best for me
What do I do Before My Massage
Confidentiality
What do I Wear
What do I do once I am in the Room
What if I am Uncomfortable During My Massage
A Peaceful Environment
Will I Experience any Discomfort
How will I Feel Afterwards
Will Massage "Fix whatever is Bothering Me
What are the Benefits of Massage
How Often should I get a Massage
What if I Need to Cancel


What Treatment Style would be best for me?

You can either specify a treatment style when you book, or simply tell your therapist how you're feeling when you arrive and they will craft your massage especially for you on any given day, drawing from a range of techniques to make you feel great. The key is to communicate when calling, and communicating with your massage therapist so we know how to structure your session once  you arrive. For example, if you like deep tissue work or specifically want a therapist trained in Reiki let us know ahead of time.


What do I do Before My Massage?

Please plan to shower prior to your massage. We suggest that you allow 15-20 minutes before your first appointment to check in, fill out a brief health profile and enjoy the facilities before your first session. It's important to have had a couple glasses of water before your massage as to be hydrated.


Confidentiality

Information gathered during your massage session or skin treatments strictly confidential. Questions regarding your health may be asked during these sessions merely to accurately gauge levels of stress, extent of injuries, or personal goals in the treatment.


  What do I Wear?

You'll want to wear something comfortable, no need to dress up. Clients are draped during massage, skin or body treatments. When an area such as the back is being massaged, this area is uncovered, massaged and then recovered to keep the muscles warm. Draping is required and is used for the purposes of warmth and professionalism. Undergarments can be worn if the client wishes.


What do I do once I am in the Room?

Once  in  your room, the therapist will come in and let you know where to put your belongings, go over the massage and your health intake form. You will have an opportunity to ask as many questions as you want before your session.

The therapist will then leave and  close the door, giving you 3-5 minutes to get relaxed and changed. Once undressed go ahead and  lay face down or face up, depending on what the therapist has went over with you, under the sheet. Your therapist will be with you shortly, at your scheduled appointment time and will knock before entering.


What if I am Uncomfortable During My Massage?

The most common reason people have bad massage experiences is because they didn't want to say anything to their therapist during their massage. If you're too hot or cold, the music is too loud or soft, or you dislike it or the touch is too hard, or if you feel uncomfortable in any way, do not hesitate to let your therapist know immediately. Everything  from the music volume in the room to the angle of your face rest is adjustable. Your therapist will never be offended if you make a request to turn up the heat, add a blanket, or adjust the pressure or the music during your session.


A Peaceful Environment:

For the relaxation and enjoyment of all of our clients the entire Center is a cell phone and pager free zone. It's up to you whether you want to talk with your therapist during your massage. Your therapist will not be offended if you let them know you just want to relax quietly. Some people like to talk in the beginning of the massage and our therapist are pretty in tuned to know when you are ready for quiet time.


Will I Experience any Discomfort?

That depends on your treatment plan.  A massage is typically a very soothing and tranquil experience. Occasionally, if we need to work out a troubled area of your body to help the healing process, you may experience brief moments of discomfort or pain, this is where communication is so important. The "no pain, no gain" mentality is not really appropriate for massage. There's a fine line between therapeutic discomfort when a "knot" is "worked out", and just plain pain. So please do hesitate to speak up if the pressure is too much for you. Working within your comfort zone can achieve great results, so you decide how much.


How will I Feel Afterwards?

After a massage, most people feel refreshed, relaxed, and at peace. A massage can reduce pain, tension and stress. You should drink plenty of water following a massage in order to help expunge the toxins that may be released in your body following a massage.


Will Massage "Fix whatever is Bothering Me?

Healing is a process with many components. there's no quick fix - not even with massage. Massage complements other traditional and non-traditional healing methods. As a high percentage of diseases are stress-related, and massage is an excellent stress remedy, massage may significantly relieve symptoms and speed recovery for many conditions. And, since massage is relatively non-invasive, it is safe in almost all cases.


What are the Benefits of Massage?

  • Physically, it's been proven that massage....

  • helps relieve stress and promotes relaxation'

  • helps relieve muscle tension and stiffness

  • fosters faster healing of strained muscles and sprained ligaments; reduces pain and swelling; reduces formation of excess scar tissue

  • reduces muscle spasms

  • provides greater joint flexibility and range of motion

  • enhances athletic performance

  • promotes deeper and easier breathing

  • improves circulation of blood and movement of lymph fluids

  • reduces blood pressure

  • helps relieve tension-related headaches and effects of eye-strain

  • enhances the health and nourishment of skin

  • improves posture

  • strengthens the immune system

  • Mentally, it's know that massage....

  • fosters peace of mind

  • promotes a relaxed state of mental alertness

  • helps relieve mental stress

  • improves  ability to recognize stress signals and respond appropriately

  • enhances capacity for calm thinking and creativity

  • satisfies need for caring, nurturing touch

  • fosters a feeling of well-being

  • reduces levels of anxiety

  • increases awareness of the mind-body connection


How Often should I get a Massage?

The benefits of massage are cumulative, if supported by regular maintenance treatments.  Optimally, "regular maintenance" translates to weekly or biweekly sessions.


What if I Need to Cancel?

Cancellation Policy:  To avoid being charged for the full amount of your session, please let us know at least 24 hours ahead of time if you will be unable to make your scheduled appointment.

If your appointment is booked the same day you call, please be aware that the cancellation policy will be in effect once your appointment is set.

This is done in fairness both to clients who would otherwise have wanted the appointment as well as the therapist, who is not paid if they do not perform the session.

If you are late to your session you are welcome to receive whatever time is left in your appointment and the charge will be the same.. Due to our tightly booked schedule we are generally unable to extend your session beyond your original appointment time, but we do try, if time allows.

Payment:  We accept cash, checks, and money orders. We do bill Insurance Companies (Auto or Workman's Comp), for your own private Insurance we will provide a receipt that you may able to submit for reimbursement. Please note that many insurers will not cover massage unless it is medically prescribed. (We do have to have a prescription for any Auto and workman's comp).

Your Experience:  We take great pride in taking care of our clients. If you have any concerns, comments or questions before or after your massage about any part of your visit we encourage you to let us know.

  If you have additional questions, please feel free to call or email us with your questions.

(406) 375-0220

Please note when therapist are in session we do not answer the phone, we have wonderful voice mail and all messages are checked after each session and usually phone calls are returned right away or least the same day).


E-mail address is   betty@rosewoodcenter.net